JCA are experts in applying emotional intelligence to improve business outcomes and making change stick. We work with clients across their entire people agenda. This includes helping you identify talent and potential, getting the right people into key roles, developing your people and your teams, and helping build an organisational culture that supports sustainable high performance.
Core to JCA’s work is the use of emotional intelligence as a key to realising human potential and sustaining high performance. Our ability to work effectively at a deeper level of emotions and attitudes leads to faster, lasting and more sustainable change.

For over two decades, JCA has specialised in creating developmental psychometrics and surveys that unlock human potential. They are best known for unique range of Emotional Intelligence and Leadership Climate assessments.

The JCA Emotional Intelligence Profile (EIP) is a scientifically validated and industry recognised questionnaire, designed to measure Emotional Intelligence. Developed specifically with the workplace in mind, the EIP measures our Emotional Intelligence strengths and development areas, and provides a clear development pathway. The EIP provides us with new insights and approaches on how to fulfil our potential, work with emotions effectively, and achieve significant and sustainable change.
The EIP is underpinned by the latest thinking in neuroscience. It offers a transformational development framework that is used to structure coaching and leadership development interventions aimed at enhancing performance, resilience and engagement.

• Provides an accurate diagnostic of EI strengths and development areas, and offers a clear development pathway.
• Quickly gets to the root of what’s blocking potential.
• Acts as a catalyst for personal development.
• Rapidly improves individual performance.
• Strengthens resilience and engagement.
• Helps individuals build better relationships by improving trust, collaboration and conflict-handling.
• Is a transformational coaching tool that increases emotional self-awareness, empathy and motivation.
• Creates deeper, long-lasting change by raising self-esteem and building positive underlying attitudes.
• Helps develop leadership qualities such as authenticity, inspiration and realistic optimism.

Receiving feedback from others on our levels of Emotional Intelligence can provide useful insight and additional depth in understanding our Emotional Intelligence. Comparing self-perceptions with the perceptions of others can be an incredibly powerful way of identifying strengths and development needs and often provides a compelling motivation to change.
The EIP has a companion 360 degree feedback tool, allowing individuals to invite evaluations from a range of raters: line-manager; peers, direct reports, and other stakeholders, such as customers. By inviting observations on their behaviour from the people they interact with, an individual can achieve a greater insight into how others experience their Emotional Intelligence at work.
The EIP 360 report comprehensively and clearly shows how self-ratings compare to the perceptions of others. Individual strengths, development areas, hidden strengths and blind spots are clearly presented, as well as detailed analysis at the individual item-level.

The EIP questionnaire takes approximately 20 minutes to complete. Once completed there are a number of development report options to choose from:

For senior leaders, the Executive Report provides a comprehensive profile comprising an in-depth examination of the 16 dimensions of Emotional Intelligence. The report further expands those dimensions which most affect the attitudes and behaviours of the leader. Key development points for the executive are also included.

Ideal for graduates or for those in the early stages of their personal development journey, the Development Summary provides focused and digestible feedback well-suited to shorter interventions. The Development Summary identifies key strengths and development areas set against the JCA Emotional Intelligence framework.

The Narrative Report is ideal for managers or individuals looking for moredepth after completing the Development Summary. The Narrative Report provides a detailed description of each of the 16 dimensions of Emotional Intelligence. In addition, development points specific to the individual’s profile are provided. This report often forms the cornerstone of our leadership development programmes, helping individuals develop the personal leadership qualities required in a demanding, fast-paced and changing workplace.

When the EIP is used at the beginning and end of a development programme, the Comparison Report can be used to chart where the individual has made progress and is working more effectively. An ideal and simple way to track personal development, this report provides clear comparison information against each of the 16 EIP scales.